Bao Casino

Bao

Rating: 9.52

Founded: 2018

Supported platforms Mobile (IOS, Android), PC Windows, MacOS, Tablet
Languages English, Russian, French, Japanese, Deutsch
Currencies USD, EUR, RUB, AUD, CAD, NZD, NOK, Bitcoin, Ethereum, BitcoinCash, Litecoin, Dogecoin
Restricted countries France, Greece, Israel, Lithuania, Netherlands, Spain, Turkey, Ukraine, United Kingdom, United States
Software providers Netent, Microgaming, Yggdrasil, Spinomenal, Blueprint, Thunderkick, Quickspin, BigTimeGaming, IsoftBet, Playtech, ELK Studios, TrueLab, Wazdan, NolimitCity, Pragmatic, Push Gaming, Merkur, Booming Games, 4thePlayer, Playson, RedTiger, Betsoft, Northern Lights, ReelPlay, BGaming, Booongo, Platipus, Felix Gaming
Casino games Video Slots, Roulette, Blackjack, Baccarat, Craps, Video Poker, Scratch Сards, Keno, Bingo, Pai Gow, Sic Bo, Crazy Time, Dream Catcher, Monopoly, Casino Holdem
Deposit methods Visa, MasterCard, Skrill, Neteller, EcoPayz, Maestro, Paysafe Card, Neosurf, Rapid, AstroPay, Webmoney, Cryptocurrencies, Bitcoin, Ethereum, BitcoinCash, LiteCoin, Dogecoin, Mifinity
Min deposit 10-20 (depends on method) $/€ (or an equivalent in another currency)
Withdrawal methods Visa, MasterCard, Skrill, Neteller, EcoPayz, Maestro, Bank transfer, Rapid, AstroPay, Webmoney, Cryptocurrencies, Bitcoin, Ethereum, BitcoinCash, Litecoin, Dogecoin, Instadebit, Mifinity
Min withdrawal 20 $/€ (or an equivalent in another currency)
Withdrawal time E-wallets: 5-15 mins, Credit/debit cards: 1-3 working days, Bank transfer: 1-3 working days. Processing time: 0-60 mins.
Withdrawal limits 2000 EUR/day, 7000 EUR/week, 15 000 EUR/month (Withdrawal limits will be automatically increased depending on your VIP status: Bronze x1.5, Silver x2, Gold x3, Diamond No limits), All progressive jackpot wins will be paid in full
Live casino Yes
Live chat Yes
Regulators Curacao Antillephone (N.V. 8048/JAZ)
Established 2018
Support email support@baocasino.com
Official website www.baocasino.com

Screenshots:

Pros and Cons:

Generous bonuses

Cashback

24/7 support

Many banking options

Live casino

Cryptocurrencies available

Many currencies

Low withdrawal limits

No races

Not that many games

Last updated: October 10, 2021

Introduction

Bao casino is a quite new online venue that was founded in 2018. You will find a wide variety of games on the Bao casino website. All these games are created by diverse providers. So, you will be satisfied with the quality and quantity of the represented games. And you are, probably, going to pick up anything that will be perfect for you.

Speaking about the chosen theme, it is designed mainly in purple and lilac colors, with the cat that has an additional eye on its forehead as a symbol of a casino. The site has a cool, not overloaded design. So, the overall perception of the site can be described as pretty harmonious.

Is Bao casino legit (trustworthy)?

It is common knowledge that Bao casino is owned by Direx N.V., that was founded under the laws of Curacao. The casino which games are freaking awesome, as said in its motto, holds the license of such gambling commission as Curacao Antillephone N.V. (not E-Gaming).

Curacao regulatory body doesn’t impose the striсtest rules regarding the control of casinos and providers licensed by it. But anyway this authority is rather strict, so casinos with Curacao licenses won’t be able to dodge demanded restrictions.

For the record, Bao casino doesn’t have any issues with trustworthiness. If someone has a problem, he/she can contact the support team by some of the following ways: e-mail, phone number or live chat. In the case the support team couldn’t help the player, he/she has an option to send a complaint to its licensee and try to solve a raised conflict with the help of it. But don’t worry, usually, Bao casino deals with all issues in a short period of time, without any assistance of the regulatory body.

Summing up, even though the license of Bao casino is not the strongest one (to put it very mildly), the casino itself does not take advantage of this fact and treat players fairly.

Account and Verification at Bao

Being a licensed online casino, Bao requires to open an account to play for real money. Moreover, on your withdrawal request you will be asked to download identification documents (ID, passport or driver license).

As a result, I would recommend to download documents before you make deposit. That' way you can be 100% sure that you have passed KYC before making real money bets.

Slots and casino games

What is for software providers which could be found at Bao casino, there are all well-known companies are in the list. Speaking in more detail, you are able to meet next providers: Microgaming, NetEnt, Play'n Go, Evolution gaming, ELK Studio, Amatic industries, VIVO.

Whether you like to play any popular table game or you are into some particular slot, you will be certainly satisfied with the choice.

The following games are presented in the Bao casino’s list:

  • slots, including Sakura Fortune, Lucky cat, Larry The Leprechaun, slots with the progressive jackpots (separate tab) and many others.

  • table games (live casino) like Lightning Roulette, Monopoly Live, Blackjack Classic, Speed Baccarat and so on.

When it comes to games selection, it is very handy that there are some filters set by a team of creators, so players could choose the provider (all games by a certain provider), only new or only popular games. The filters are always counted as an advantage of an online casino.

Live dealer games at Bao casino

Live games can be accessed at Bao casino by clicking on the "live casino" section.

There you will find a lot of them, including: Monopoly Live, Live Baccarat, Live Blackjack, Live Roulette.

These games are produced the industry's leading developers (Evolution, Vivogaming, Spinomenal, Quickfire) so that you can be sure that the games are fair (RNG-based).

Bonuses and promotions at Bao

If you are a new casino’s player, you are supposed to get a welcome bonus. Let’s elaborate on the welcome bonus package at Bao casino. It consists of:

  • First welcome bonus. You make the first deposit and get 200 Euros. To get it you should register (to press on “sign up” button), activate the bonus, make a deposit.

  • Second welcome bonus. You make your second deposit and get 100 Euros or 0,5 BTC welcome deposit bonus + 30 more free spins. To get it you should just log in to your account, make a deposit and activate the bonus.

  • Third welcome bonus. You make a deposit and get 50 free spins on Lucky Money (it is possible to win up to 100 Euro. To get it you should log in to the account, make a deposit and activate the bonus.

As for other bonuses, they can be found into the tab named “promotions” that is on the left side on the very top of the website. Among them you will see the next ones:

  • Bao’s Road to Gold. So-called “a path fraught with fortune”. In short, it is a loyalty program. You need to sign up to become a participant in a quest where you have to get point for being active at casino (playing the games) and win prizes by reaching needed number of points. For instance, if you reach the level 50 you will be rewarded of 100 Euros and 20% cashback for 7 days. Or if you get level to 90 your win will be an iphone XS and 100 free spins in Valley of the Gods. To familiarise yourself with a full range of available prices, just open “promotions” tab and learn about this Quest in more detail.

  • Tournaments. You may take part in available tournaments and share the prize pull with other participants. So, currently you can participate into Solar Eclipse tournament and be lucky enough to become one of the 250 winners , who will share 60 000 Euros prize fund between them.

  • Drops and Wins. It is a Global Tournament from Pragmatic Play in which you can take part in and win share of 1,5 million Euro. Actually, it is a tournament as well but it consists of rounds that in total last have been lasting for half a year.

To define if the bonuses are good or they are not at a particular casino we should find out what a wager is used and which games are allowed while wager is active. For that, we should open the “Terms and conditions” tab on the bottom part of the website and find the “General bonus policy” section. As it said, Bao casino’s wager is 40x a bonus. So, any winnings that derived from any free spins must be wagered 40 times before withdrawal. And necessary condition is the winning has to be wagered within 5 days. If these conditions haven’t been met, all winnings gained from free spins will be taken from your account. Such a wager is quite standard for online casinos, all of them try to involve you into the gameplay. So, wish you luck (you might need it to get and save a big win).

What is about games allowed while wager is active, they include such games as 300 Shields, Adventure palace, Beautiful bones and many more. As for table games like Video Poker and Live dealer games, it will be only 5% of a Player’s stakes contributes towards the wagering requirement. In general, it is the standard condition as well. Hence, it is pretty normal to accept it and start to play the games certainly in this casino.

Withdrawal policy and speed

In terms of withdrawal policy, for you as a player can be important to know which currencies are accepted in this particular casino (to know it is possible for you to play here or not). So, Bao casino accepts following currencies: EUR, USD, CAD, RUB, NOK, JPY, BTC, LTC, ETH, AUD, NZD, DOG.

The requested cash out are processed up to 48 hours, which is not the best offer but quite a standard one. The available withdrawal methods are Visa, Master Card, Maestro, Skrill, Neteller, ecoPayz, WebMoney, Rapid by Skrill, UPayCard, AstroPay, Debit, Yandex, Qiwi, Bank Transfer, Accentpay and through cryptocurrencies (Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin). The processing time for all methods except for Bank transfer is instant. Bank transfer is being processed for up to 7 days.

Speaking about withdrawal limits, a player is able to withdraw 2,000 EUR per day, 7,500 EUR per week and 15,000 EUR per month, unless the other information is given about a specific promotion in the “Terms and conditions” tab. So, the limits set to high enough level and it is obviously convenient for players.

Such withdrawal limits may seem rather low, but the good thing is that these can be increased for high VIP-status players ( Bronze x1.5, Silver x2, Gold x3). Moreover, there are no withdrawal limits for Diamond status players.

Customer Service

Whether you have an issue or a complaint and want to connect with a casino’s assistant to get an explanation, or you are a lucky player who doesn’t have any issues, it is very handy always be in touch with casino support. Bao casino provides its clients with instant access to support via Live chat option.

You will be able to find an icon of Live chat in the lower right corner of any casino’s web page.

The representative of Bao casino is available 24/7. The only what you need is to click on the “live chat” icon and type your message. The response should come immediately. In case if not (an assistant is not available), you can leave your email address to get a response in a while via email.

There is no any problems with email and live chat support speed. If you send a complaint and don’t get any response (which is a nonsense and probably won’t happen at this casino) you may resend it to casino’s regulator - Curacao Gambling commission and solve the problem with its help.

Design and usability

In my opinion, the design of Bao casino is nice and simple. The lilac colors are soothing for eyes and green colors make player’s mood cheered up. It was surely created with a goal to please casino’s players. It is intuitive, so all necessary information can be found easily.

Mobile gaming

Bao casino has its own mobile app, and it is available to players both on smartphones and on tablets. As a result you will have access to your favorite games from any part of our planet.

In case you don't want to download the mobile app, you can easily play at Bao casino via web browser on mobile devices. So it is fully mobile compatible.

In conclusion

As for me, I liked Bao casino bonus policy and the offered approach to safety. Moreover, a lot of lilac color alongside a wide selection of games by diverse providers made me spent quite a long time on the casino’s website. It was a good gameplay experience. But try it or not is only your choice!

Bao casino FAQ

Can I exclude myself? Yes, you absolutely can. Simply contact the support team either via live chat (24/7) or email and ask them (you can choose different periods of time).

Can I deposit with Bitcoin and crypto? Yes, Bao casino accepts Bitcoin (both deposits and withdrawals). Moreover, you can deposit/withdraw with Ethereum, Dogecoin and Litecoin.

How to lodge a complaint? You can do it either in the complaint section on casino-howto.com (much faster) or contact the Antillephone gambling commission.

Is there no deposit bonus? No, Bao does not have such promotion type.