Having problems with ltc casino

Have requested a cashout at ltc casino, and they haven't responded in awhile and , decided to read some reviews , and see they have been having problems , really wish that wasn't the case but I'm waiting on my withdrawal as of now and the reviews are starting to set in as being real 🤬🙄 and the sum of money is 0.0095 mbtc I just had to do usd on here because I couldn't get it to confirm