Failed self exclusion

Casino: Luckyluke

Claim ammount: 1050 AUD

I opened an account with this casino few months back. I was played for a while then I sent the mail to close my account permanently because Of gambling addiction. My account didn’t close for 45 days during this time I lost another 1050$ money. But the casino didn’t close my account and breach the rules. Casino not responding to me. Please help me.