
Deposit limits ignored
Casino: Bitstarz
Claim ammount: 20000 USD
I set a deposit limit of $100 per day. They sent me an email confirming it. I did this because I kept losing all my money and looking back had a terrible gambling addiction/problem. Never once was I stopped from depositing after that. I continued to lose $1000’s some days. They should have an obligation to make sure they aren’t accepting deposits when someone is showing clear signs of gambling issues especially after a limit is set. I have lost everything I worked my life for. I’m I’m so much debt because of gambling. I feel like it’s not right. Also, I was unaware that my country, usa is not even allowed to play at their casino so they should have never taken my money. I have the screenshots from the chat with Bitstarz and I also tried to file a complaint with askgamblers. They sent me an email address to complain to. I also have all the deposits made since I requested the deposit limit. I have to total them up but it’s a lot