Breaching responsible gambling rules

Favbet refused to permanently close my account since 26/06/2022 , although I mentioned many times that i am losing a lot of money, and told them I will contact responsible gambling if they do not close the account. They never cared or closed the account which resulted in a total loss of over $5,000 . I have sent them over 30 emails mentioning that i am losing a lot of money and i want the account permanently closed. I want a refund for all the deposits made from 26/06/2022 till today.